Terms & Conditions
Welcome to our website, [https://ramonistudio.com ]. The subsequent set of terms and conditions (hereinafter referred to as "the T&Cs") establish the agreement between you and RAMONI STUDIO STORE S.R.L. (referred to as “RAMONI,” "us," "we," or “website"). These T&Cs outline the legal framework governing your utilisation of our website https://ramonistudio.com, its sub-domains, as well as any mobile or desktop applications developed by us or on our behalf.
PUBLISHER INFORMATION
The e-commerce platform https://ramonistudio.com is operated by RAMONI STUDIO STORE S.R.L. (Registration No. J26/629/2023). Any orders placed through this Website, along with associated deliveries and services, are subject to the subsequent Terms and Conditions. These general terms are applicable to all orders made on the website. By using our services, you are agreeing to these terms, which may change due to modifications and updates. Placing an order for a product on the website implies your acceptance of these general Terms and Conditions. We advise you to thoroughly review the T&Cs before making any orders on https://ramonistudio.com. It is recommended that you retain a copy of the T&Cs for future reference. We have chosen Shopify Inc. as the hosting platform for our store. They provide us with the online e-commerce platform through which we are able to offer our products and services for sale.
APPLICABLE LAWS
These general terms of sale are governed by the laws of Romania.
CHANGES TO TERMS AND CONDITIONS
We reserve the right to alter the T&Cs periodically. The date of the most recent update is indicated in the final section of the Terms and Conditions. Each purchase is subject to the T&Cs in the version applicable at the time of submitting the order. Kindly familiarise yourself with the current version of the T&Cs before placing your order. It's important to note that the terms and conditions that apply to your order are those you have read and accepted prior to placing the order, not any subsequent versions.
LANGUAGE
The language utilised in the Terms and Conditions as well as on our website is English.
CUSTOMER ELIGIBILITY
To become a customer of the website, you must be a consumer who is of legal age and possesses full legal capacity. This criteria applies regardless of your global location. To access certain services and features offered on this website, you must register for an account. During registration, it is imperative that you provide accurate, up-to-date, and complete information about yourself. If any changes occur to your registration details, kindly inform us by contacting us at the email address provided: raul@ramonistudio.com . Please be aware that registration requirements may be subject to change over time.
PERSONAL DATA COLLECTION
RAMONI collects personal data on the website, which is essential for order processing. This data may be shared, in part or in full, with our service providers involved in order fulfilment. Customers are advised that relevant personal data is also gathered by entities responsible for order analysis and the prevention of credit card fraud.
In accordance with EU Regulation No. 679/2016 concerning automated data processing, files, and individual liberties, you possess the right to access, modify, correct, object to, and delete personal data pertaining to you. This right can be exercised by sending an email to raul@ramonistudio.com .
SUBSCRIPTIONS
Creating an account is a straightforward process. Click on "REGISTER NOW" and provide your details. While we believe you'll enjoy staying informed about RAMONI news, you retain the option to unsubscribe whenever you wish. This can be done through the opt-out mechanism or by notifying Customer Care.
YOUR LEGAL RIGHTS
You hold specific rights as per the law, particularly in Romania:
- The assurance that products you order via this website are of good quality, suitable for their intended purpose, and conform to any provided descriptions.
- Recourse in case of product defects.
- The ability to return an order within 14 days after receiving the product, with a full refund if the product isn't defective.
The T&Cs are not designed to undermine these rights. For additional details about your rights, you can reach out to your local Citizens Advice Bureau or consult the following link: https://europa.eu/youreurope/citizens/consumers/index_en.htm.
PLACING AN ORDER
By utilising our website and/or initiating an order at RAMONI, you verify that you have reviewed and accepted these terms and conditions, as well as the Privacy Policy. Before placing an order, it's essential to ensure that you have comprehended the Terms and Conditions. The placement of an order is contingent upon your prior confirmation of acceptance of these Terms and Conditions. Prior to finalising your order, you will have the opportunity to review your selections, provided information, total order cost, and rectify any input errors.
Please be aware that items in your shopping bag are not reserved and may be purchased by other customers until you complete the order at checkout and receive the confirmation email. Prolonged inactivity leading to a connection failure might result in the loss of your product selection. In such cases, you will need to re-enter your chosen products into the shopping bag.
PRODUCT AVAILABILITY
Please be aware that RAMONI cannot guarantee the availability of all products presented on the website for purchase or that they are currently in stock.
ORDER CONFIRMATION & ACCEPTANCE
Upon submitting your order, you will receive an order confirmation email. This email will contain your order number, details of the product(s) you've ordered, payment details, and delivery information. It's important to note that the confirmation email signifies the receipt of your order and does not indicate acceptance. All orders placed are subject to our acceptance. We reserve the right to decline your order for any reason without liability. Once processed, a shipping confirmation email will be sent, containing pertinent details. This shipping confirmation serves as our acceptance of your order. Please note that availability of products on the website is not guaranteed at the time of your order. If a product is unavailable, we will promptly contact you via email or phone. If payment has already been received, we will refund the purchase amount for the unavailable product. We may attempt to contact you for additional information related to your order via email or telephone. In instances where we cannot reach you for further details and order confirmation, your order will be canceled. Please understand that our intention in seeking further information is to ensure your satisfaction with the order.
COLOURS
While we strive for accurate product descriptions on the Website, please acknowledge that due to computer color settings, the actual colours of items in pictures may slightly differ. RAMONI cannot be held accountable for such variations. However, if you find an item unsatisfactory due to color discrepancies, you can refer to our Return Policy for assistance.
PRODUCT WARRANTY
Items purchased through our website come with the standard warranty. This warranty is provided either by RAMONI or its external suppliers. The warranty terms align with the current legal regulations. To facilitate warranty claims, it is essential to present the faulty product in its original packaging, along with its accessories and all branded elements (both internal and external labels, metal branding plates, seals, intact labels, cleaning cloths, dust bags and covers). Additionally, include a copy of the sales invoice. If products are received without these documents, warranty claims may not be processed, and the items could be returned to the client/sender without offering a refund.
WEBSITE ACCURACY
We make efforts to maintain accurate and up-to-date information on the Website. Nevertheless, human errors can occur, and we cannot guarantee a complete absence of inaccuracies or typographical mistakes in the content. Nor can we assure that all information is current. The content of this website may be altered by RAMONI at any time. Despite our attempts to display accurate text, images, and prices, errors may arise. Additionally, we cannot assure continuous and problem-free access to the site.
PRICES
Prices displayed on the website include VAT. We are pleased to offer free shipping within Romania for all orders and for international orders exceeding €600. For shipping fees on orders below €600, please refer to our Shipping and Delivery policy. We incorporate taxes and duties into your order, negating the need for additional payments if you are located within the European Union. Shipments to locations outside the EU may incur import duties and taxes, constituting extra charges for you. These charges are typically imposed upon arrival in your country and are beyond our control. Prices may vary based on the ordering country and can differ between physical stores, partner physical stores, partner e-shops selling RAMONI products, and our website. The prices of our products are subject to change without advance notice. We retain the authority to adjust or discontinue the Service (or any segment or content thereof) at any moment, without prior notification. We assume no responsibility towards you or any third party for any alterations, price adjustments, interruptions, or discontinuation of the Service.
PAYMENT PROCESS
For international orders, payments can only be processed through credit cards. International credit card payments are accepted from Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and UnionPay. Please be aware that your card will be charged the purchase amount upon placing the order. We prioritise the security of the Website and employ measures to ensure its safety. Payment will be deducted from your account as soon as you confirm the order. By placing an order, you assert that the credit card utilised is either yours or that you have explicit authorisation from the credit/debit card owner to use it. Validation checks and authorisation by the card issuer apply to all credit card holders. Should the issuer of your payment card decline authorisation for payment to RAMONI, your order will be canceled. We hold no responsibility for any charges or penalties that may arise from payment processing associated with your order, as imposed by the payment provider. To ensure a secure, straightforward, and protected shopping experience, RAMONI utilises Secure Socket Layer (SSL) technology. This technology encrypts and secures the data you transmit to us over the internet. When SSL is enabled, you'll notice a padlock icon at the top of your browser. Clicking on it provides information about the SSL digital certificate registration. Furthermore, the URL field at the browser's top will commence with "HTTPS:" instead of the standard "HTTP:". This alteration indicates that you are in a secure mode.
PROHIBITED ACTIVITIES
In addition to other limitations outlined in the Terms of Service, you are not permitted to engage in the following activities on the site or with its content: (a) engaging in any unlawful activities; (b) soliciting others to partake in or carry out unlawful actions; (c) violating international, national or provincial laws, regulations, rules, or local ordinances; (d) infringing upon our intellectual property rights or the intellectual property rights of others; (e) engaging in behaviours that involve gender-based, religious, ethnic, racial, age-related, sexual orientation, national origin, or disability-related harassment, abuse, harm, defamation, slandering, intimidation, or discrimination; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any form of malicious code that could affect the functionality or operation of the Service, related websites, other websites, or the Internet; (h) collecting or tracking personal information of others; (i) engaging in spam, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) using the platform for obscene or immoral purposes; or (k) disrupting or bypassing the security features of the Service, related websites, other websites, or the Internet. We retain the right to terminate your usage of the Service or any related website in the event of any violations of these prohibited activities.
CONTACT INFORMATION
For any inquiries or concerns regarding these Terms, please contact us at:
Email: raul@ramonistudio.com
Address: Str. Strâmbă, Nr. 1B
Loc. Sâncraiu de Mureș, Jud. Mureș
547525
ROMANIA
By accessing and using the RAMONI STUDIO STORE S.R.L. website, you agree to these Terms & Conditions and acknowledge your understanding of our policies. Thank you for choosing RAMONI for your clothing needs.
Last Updated: 16.07.2024